Shipping & Processing
Some of the products presented in the store are made-to-order. Please pay close attention to processing time specified for every item. We might not be able to reduce processing time for made-to-order items once an order is already placed. If you have a specific deadline, please contact us at firstname.lastname@example.org.
All ready to ship items are shipped within 1-3 business days.
All orders are shipped by USPS from New York via First-Class / Priority mail unless express shipping is chosen at checkout. An email confirmation will be sent to you once your order is on the way.
Even though C'est Ca New York is not responsible for damaged, lost or stolen orders once your package has been in possession of a mail carrier, we will do our best to assist you with tracking the package and filing insurance claims.
USPS delivery time:*
First-Class mail – 4-5 business days
Priority mail – 2-4 business days
Express mail – 1-2 business days
* – Please note these are estimated delivery times provided by usps.com
International orders are shipped by United States Postal Service (USPS) via International First-Class mail unless different shipping method is chosen at checkout. An email confirmation will be sent to you once your order is shipped. All International First-Class mail parcels will have a registration number that tracks a package while it’s within the US only.*
Even though C'est Ca New York is not responsible for damaged, lost or stolen packages while they are in possession of a mail carrier, we will do our best to assist you with tracking the package and filing insurance claims. All international orders are insured.
All applicable customs duties, taxes, and other fees are the responsibility of the customer.
USPS delivery time:**International First-Class mail – varies by destination (without tracking number)
International Priority mail – usually 6-10 business days (with tracking number)
International Express mail – usually 3-5 business days (with tracking number)
* – Usually registration number also works as a tracking number abroad for parcels shipped to Canada, United Kingdom, Australia, and some EU countries.
** – Please note that these are estimated delivery times, and CestCaNY cannot guarantee certain delivery dates.